Norton Shopping Guarantee

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For Merchants

Increase Conversions While Protecting Your Shoppers

Norton Shopping Guarantee with Package Protection by EasyPost builds trust with online shoppers at no cost to you.

  • Trusted third-party endorsement
  • Shopping guarantee
  • Package protection
  • Carbon neutral shipping

7%

average
conversion lift

5%

average lift in
repeat buyers

> 50%

opt-in for
package protection

What Complete Protection Gets You

Boost conversion rates

Boost Conversion Rates

Convert hesitant shoppers with trust badges, shipping insurance, and guarantees.

Minimize lost revenue

Minimize Lost Revenue

Cut back on out-of-pocket shipping losses and customer service costs.

Build trust with hesitant shoppers

Build Trust With Shoppers

Strategically add third-party trust badges to your site to address shoppers’ concerns.

Fuel brand loyalty

Fuel Brand Loyalty

With comprehensive protection, shoppers have a great experience with your brand—and come back again.

Easily resolve customer issues

Easily Resolve Issues

Our agents manage claims on your behalf, making the process hands-off for your business.

Gather insights into buyer behavior

Gather Insights Into Buyer Behavior

Track every purchase via our intuitive dashboard.

What Complete Protection Gets You

Boost conversion rates

Boost conversion rates

Convert hesitant shoppers with trust badges, shipping insurance, and guarantees.

Minimize lost revenue

Minimize lost revenue

Cut back on out-of-pocket shipping losses and customer service costs.

Build trust with hesitant shoppers

Build trust with hesitant shoppers

Strategically add third-party trust badges to your site to address shoppers’ concerns.

Fuel brand loyalty

Fuel brand loyalty

With comprehensive protection, shoppers get a great experience with your brand—and come back again.

Easily resolve customer issues

Easily resolve customer issues

Our agents manage claims on your behalf, making the process hands-off for your business.

Gather insights into buyer behavior

Gather insights into buyer behavior

Track every purchase via our intuitive dashboard.

    "Shoppers need these reassurances and the stamp of approval coming from Norton means a lot."

"Shoppers need these reassurances and the stamp of approval coming from Norton means a lot."

       — Vishal Sagar, Sr. Director Ecommerce & Digital at JBL

JBL Audio

What's Included?

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Package Protection by EasyPost

Package Protection covers loss, damage, and theft for every carrier and service level. Customers cover the cost, so you don’t pay a thing.

Purchase Guarantee

If customers don’t receive their products within your terms of service, we’ll resolve the problem or issue a refund of up to $1,000.

Lowest Price Guarantee

If the price goes down on your site within 30 days of purchase, we’ll reimburse your shopper the difference, up to $100.

Identity Theft Protection

If a shopper’s identity is stolen, we’ll provide access to identity recovery services and reimburse them up to $10,000 for related expenses.

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Norton Shopping Guarantee

Three bundled guarantees for shoppers: lowest price assurance, independent service terms guarantee, and identity theft protection.

Package Protection

Protect the customer’s purchase from lost, damaged, or stolen shipments, up to $5,000.

100% Carbon Neutral Shipping

All shipments purchased with Norton Shopping Guarantee offsets 100% carbon and greenhouse emissions.

Safe Shopping Trust Mark

Third-party trust signals that influence shoppers to make a purchase the moment they visit your online store.

Shopping guarantee benefits last for 30 days.

Now available on WooCommerce and Shopify. Installs in minutes.

Installs in minutes. Download today!

GET STARTED ON WOOCOMMERCE
GET STARTED ON SHOPIFY
Norton Shopping Gurarantee with Package Protection is now on Shopify and WooCommerce!!

How It Works

1

Install the app. Install Norton Shopping Guarantee with Package Protection by EasyPost on the Shopify or WooCommerce app store.

2

Start building trust immediately. The trust badge, shown in the bottom corner on all pages of your site, allows visitors to shop with confidence.

3

Offer package protection. Customers can add package protection at checkout to access shopping guarantee benefits.

4

Leave claims resolution to us. When someone submits a claim, our expert team handles the process from start to finish.

Ready to build trust with shoppers and increase conversions?

GET A DEMO