For Shoppers
Complete Protection For Every Purchase
Norton Shopping Guarantee with Package Protection by EasyPost protects your online orders against damage, theft, loss and fraud.
300 Million
Guarantees
$40 Billion
Protected
What Complete Protection Looks Like
Let us be your advocate
Didn't get what you ordered? We'll resolve the issue or refund you up to $1,000.
Know you're getting the best deal
If a merchant lowers the price of an item purchased on their website, we'll refund you the difference, up to $100.
Protect your online purchases
If you package is lost, stolen, or damaged, we'll make the things right with a full refund.
Keep your information safe
If you identity is stolen, we'll provide access to identity recovery services and reimburse you up to $10,000 for related expenses.
File claims quickly and easily
Submit an online claim in minutes and get reimbursed in days.
Trust the stores you shop from
Shop confidently with merchants independently verified by one of the most trusted names in cybersecurity.
Let Us Be Your Advocate
Didn't get what you ordered? We'll resolve the issue or refund you up to $1,000.
Know You're Getting the Best Deal
If a merchant lowers the price of an item purchased on their website, we'll refund you the difference, up to $100.
Protect Your Online Purchases
If you package is lost, stolen, or damaged, we'll make the things right with a full refund.
Keep Your Information Safe
If your identity is stolen, we'll provide identity recovery services and reimburse you up to $10,000 for related expenses.
File Claims Quickly and Easily
Submit an online claim in minutes and get reimbursed in days.
Trust the Stores You Shop From
Shop confidently with merchants independently verified by one of the most trusted names in cybersecurity.
Value, Features & Benefits
Let us be your advocate
Didn't get what you ordered? We'll resolve the issue or refund you up to $1,000.
Know you're getting the best deal
If a merchant lowers the price of an item purchased on their website, we'll refund you the difference, up to $100.
Protect your online purchases
If you package is lost, stolen, or damaged, we'll make the things right with a full refund.
Keep your information safe
If you identity is stolen, we'll provide access to identity recovery services and reimburse you up to $10,000 for related expenses.
File claims quickly and easily
Submit an online claim in minutes and get reimbursed in days.
Trust the stores you shop from
Shop confidently with merchants independently verified by one of the most trusted names in cybersecurity.
Let us be your advocate
Didn't get what you ordered? We'll resolve the issue or refund you up to $1,000.
Know you're getting the best deal
If a merchant lowers the price of an item purchased on their website, we'll refund you the difference, up to $100.
Protect your online purchases
If you package is lost, stolen, or damaged, we'll make the things right with a full refund.
Keep your information safe
If you identity is stolen, we'll provide access to identity recovery services and reimburse you up to $10,000 for related expenses.
File claims quickly and easily
Submit an online claim in minutes and get reimbursed in days.
Trust the stores you shop from
Shop confidently with merchants independently verified by one of the most trusted names in cybersecurity.
How It Works
1
Make a purchase. Look for the Norton Shopping Guarantee trust badges and rest easy knowing you’re buying from an independently-verified merchant.
2
Register your account. Create a free account to review all of your eligible purchases.
3
Start a claim. With each purchase you receive identity theft protection, a purchase guarantee, and lowest price guarantee. Simply initiate your claim within the 30 day window in 10 minutes or less.
Start a Claim
Experience a shipping (or shopping) mishap? Filing a claim is a snap—in fact, it usually takes 10 minutes or less.
